TERMS & CONDITIONS

CHAPTER 1. GENERAL PROVISIONS AND DEFINITIONS

1. The Regulations specify the terms and conditions for the provision of electronic services, including the use of the Store, as well as the rights, obligations and conditions of liability of the Seller and the Customer. The Regulations also contain information that the Seller is obliged to provide to the Consumer in accordance with applicable regulations, including the Act of 30 May 2014 on consumer rights (Journal of Laws 2017.683 i.e. as amended).
2. Each customer should read the Regulations.
3. The Regulations are available on the Store's website and are available free of charge also before the conclusion of the contract. At the request of the Customer, the Regulations are also made available in such a way that enables the acquisition, reproduction and recording of its content by means of the IT system used by the Customer (e.g. by e-mail).
4. Basic definitions:
1) Regulations: Regulations of the Online Store;
2) Seller or Service Provider: MACIEJ TWARDZIŃSKI, conducting business activity under the name ZSZYWKA MACIEJ TWARDZIŃSKI, ul. Kaczmarskiego 23/330, 02-679 Warsaw NIP 5213750199, REGON 369101910, entered into the Central Register and Information on Economic Activity.
3) Customer or Service Recipient: a natural person who is at least 18 years old and has full legal capacity, a legal person and an organizational unit without legal personality, but who can acquire rights and incur obligations on their own behalf, who will establish a legal relationship with the Seller in the field of activity store. The Customer is also a Consumer if there are no separate provisions in relation to the Consumer in a given issue;
4) Consumer: a customer who is a natural person making a legal transaction (purchase) with the Seller, not directly related to his business or professional activity;
5) Electronic Service - a service within the meaning of the Act of 18 July 2002 on the provision of electronic services (Journal of Laws 2017.1219, as amended), provided electronically by the Service Provider to the Customer via the Website;
6) Store or Online Store or Website: Electronic service, Online Store, run by the Seller at the Internet address http://www.casualauthentic.com, under which the Customer concludes a distance sales contract, the parties are informed about the sale using automatically generated electronic mail, and the performance of the contract (in particular the delivery of the Good) takes place outside the internet;
7) Account - an Electronic Service, marked with an individual name (login) and password provided by the Customer, a set of resources in the Service Provider's IT system in which the data provided by the Customer and information about activities within the Store are collected;
8) Goods or Product - goods sold in the Store, included in the Seller's offer;
9) Contract - a distance contract regarding the purchase of Goods, concluded as a result of the Customer placing an Order in the Store and its acceptance by the Seller;
10) Form - a script that is an electronic means of communication, enabling an Order to be placed in the Store or other activities in the Store;
11) Order - an instruction to purchase a Good placed by the Customer by means of technical communication;
12) Newsletter - Electronic Service, an electronic distribution service provided by the Service Provider via electronic mail (e-mail), which allows all customers using it to automatically receive periodical messages (newsletters) from the Service Provider, containing information about the Website, including news or promotions in the Store.

CHAPTER 2. BASIC AND TECHNICAL INFORMATION

Seller details for contacting the customer:
Maciej Twardziński
Kaczmarskiego 23/330
02-679 Warsaw

mail: kontakt@casualauthentic.com
tel .: +48 794 113 719

The Seller offers the following types of Electronic Services:
1) Online Store,
2) Newsletter,
4) Account.
3. The Seller provides Electronic Services in accordance with the Regulations.
4. The technical condition for using the Store is the Customer's possession of a computer or other devices enabling browsing the Internet, appropriate software (including a web browser), Internet access and a current and active e-mail account.
5. The Customer is prohibited from providing illegal content.
6. Using the Store may be associated with threats typical of Internet use, such as spam, viruses, hacker attacks. The seller undertakes actions to counteract these threats. The Seller indicates that the public nature of the Internet and the use of services provided electronically may be associated with the risk of obtaining or modifying Customer data by unauthorized persons, therefore Customers should use appropriate technical measures that will minimize the above-mentioned threats, including antivirus and identity protection programs using the Internet.
7. The conclusion of the contract for the provision of Electronic Services takes place via the Store via the Internet. The Customer may at any time terminate the use of Electronic Services by leaving the Store or by deleting the Customer's account. In this case, the contract for the provision of Electronic Services terminates automatically without the need to submit additional statements by the parties.
8. It is not possible to use the Store anonymously or using a pseudonym.

CHAPTER 3. PERSONAL DATA

1. The personal data provided by customers is processed by the Seller in accordance with applicable law, including in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and in the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation) (OJ L 119, 4.5.2016, hereinafter: "Regulation"). In particular:
1) The seller ensures that these data are:
a) processed in accordance with the law, fairly and transparently for customers and other data subjects;
b) collected for specific, explicit and legitimate purposes and not further processed in a way incompatible with those purposes;
c) adequate, relevant and limited to what is necessary for the purposes for which they are processed;
d) correct and updated as necessary;
e) stored in a form that allows identification of the data subject for no longer than is necessary for the purposes for which the data are processed;
f) processed in a way that ensures adequate security of personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, by appropriate technical or organizational measures,
2) The Seller shall apply appropriate technical and organizational measures to ensure the protection of personal data being processed appropriate to the nature, scope, context and purposes of processing as well as the risk of violation of the rights or freedoms of natural persons;
3) The Seller provides access to personal data and the exercise of other rights to Customers and other data subjects in accordance with applicable law.
2. The basis for the processing of personal data is the consent of the Clients or the occurrence of another condition authorizing the processing of personal data according to the Regulation.
3. The Seller guarantees the exercise of the rights of persons whose personal data are processed on the principles arising from the relevant provisions, including those entitled:
1) the right to withdraw consent regarding the processing of personal data;
2) the right to information regarding their personal data;
3) the right to control data processing, including their supplementation, updating, rectification, deletion;
4) the right to object to the processing or to limit the processing;
5) the right to lodge a complaint with a supervisory authority and use other legal means to protect your rights.
4. A person having access to personal data processes them only on the basis of the Seller's authorization or the contract entrusting the processing of personal data and only on the instructions of the Seller.
5. The Seller ensures that he does not disclose personal data to entities other than those authorized under the applicable law, unless required by European Union law or Polish law.

CHAPTER 4. ADDITIONAL INFORMATION

§ 1 Account.

Account registration on the Store's website is free and requires the following actions: The customer should complete the registration form providing specific data and making statements regarding the acceptance of the Regulations, processing personal data, and providing commercial information. A link to verify the Account will be sent to the Customer's email address provided by him during the Account registration process. Logging in to the Account consists of providing the login and password set by the Customer. The password is confidential and should not be shared with anyone.
The account allows the Customer to enter or modify data, make or check Orders, and view Order history.
The Electronic Account service is provided free of charge for an indefinite period.
The Customer may at any time resign from the Store Account by sending an appropriate request to the Seller by e-mail to the following email address: kontakt@casualauthentic.com or in writing to the Seller's address: Maciej Twardziński, ul. Kaczmarskiego 23/330, 02-679 Warsaw

§ 2. Newsletter

1. The Newsletter service aims to provide the customer with the ordered information.
2. The use of the Newsletter does not require registration of the Account by the Customer, but requires providing an e-mail address and making statements regarding the acceptance of the Regulations, processing of personal data, and providing commercial information.
3. A link confirming the subscription to the Newsletter will be sent to the e-mail address of the Customer.
4. The Electronic Newsletter service is provided free of charge for an indefinite period.
5. The Customer may at any time unsubscribe from the Newsletter by sending an appropriate request to the Seller by e-mail to the following email address: kontakt@casualauthentic.com or in writing to the Seller's address: Maciej Twardziński, ul. Kaczmarskiego 23/330, 02-679 Warsaw

CHAPTER 5. SALE

§ 1. Goods

1. All Products offered in the Store are new and have no defects.
2. A detailed description of the Good is on the Store's website.
3. The Goods may be granted a warranty or after-sales services. Detailed information in this regard is provided in the description of the Good.

§ 2. Orders and their implementation

The order may be placed by completing the Form available in the Store.
Orders can be placed after registering an Account in the Store or without registering an Account in the Store (guest purchases).
The Customer is obliged to carefully fill out the Form, providing all data in accordance with the facts and specifying the chosen method of payment and delivery.
The Customer provides data in the Form and makes statements regarding the acceptance of the Regulations, processing of personal data, and providing commercial information.
Orders in the Store can be placed 24 hours a day, 7 days a week. Orders placed on Saturdays, Sundays or public holidays are processed the next business day.
Confirmation of placing the Order is made by the Customer by selecting the button (field) marked "Confirm Order". The Seller will send the Order confirmation to the e-mail address provided by the Customer.
The delivery time (i.e. until the date of dispatch of the Goods) is up to 3 business days in domestic shipments and up to 7 business days in international shipments.
§ 3. Payments

All prices of the Goods quoted in the Store are gross prices in PLN. The price of the Good does not include the costs referred to in item 2 below. The price of the Good given when the Customer places the Order is binding on both parties.
The costs associated with the delivery of the Goods (e.g. transport, delivery, postal services) and any other costs shall be borne by the Customer. The amount of these costs may depend on the Customer's choice as to the method of delivery of the Good. Information on the amount of these costs is provided at the stage of placing the Order.
The customer can choose the payment method:
traditional transfer - payment before shipment of the Good (prepayment). After placing the Order, the Customer should pay / transfer the amount due to the Store's bank account. The Order is processed after the Customer's payment is credited to the Store's bank account;
payment via the PayU payment system - payment before shipment of the Good (prepayment). After placing the Order, the Customer should make the payment via the PayU system. The Order is processed after the Customer's payment is credited to the PayU payment system;
payment via the PayU payment system - payment before shipment of the Good (prepayment). After placing the Order, the Customer should make the payment via the PayU system. The Order is processed after the Customer's payment is credited to the PayU payment system;
payment on delivery of the Goods (cash on delivery) - the customer pays the amount directly upon delivery of the Good to the courier. The order is processed after the Order has been accepted.
4. The Store issues a proof of purchase for each Product sold and delivers it to the Customer, provided that the provisions of generally applicable law require delivery.
5. The customer is obliged to pay within 2 days of the conclusion of the sales contract. If the Customer fails to make payment within this period, then - in accordance with art. 491 § 1 of the Civil Code (Journal of Laws 2017.459 i.e. as amended) - the Seller will set an additional payment deadline for the Customer, after which he will be entitled to withdraw from the contract ineffectively. If the Customer declares that he will not perform the services, the Seller may withdraw from the contract without setting an additional date, also before the arrival of the marked date of performance.

§ 4. Delivery
The product is sent to the address indicated by the Customer in the Form, unless the Parties agree otherwise.
The product is delivered by courier or by postal operator according to the customer's choice. The parcel sent via the postal operator should be delivered within 2 business days from the date of dispatch of the Goods, while via courier - within 1 business days from the day of dispatch of the Goods.
The Customer cannot collect the Goods personally.
Along with the Goods, the Seller issues to the Customer all elements of its equipment as well as operating, maintenance and other documents required by the provisions of generally applicable law.
The seller indicates that:
1) when the Goods are released to the Customer or the carrier, the Customer receives benefits and burdens related to the Goods as well as the risk of accidental loss or damage to the Goods. When selling to the Consumer, the risk of accidental loss or damage to the Good shall pass to the Consumer as soon as the Good is released to the Consumer. The release of the Goods is deemed to be entrusted by the Seller to the carrier, if the Seller had no influence on the choice of the carrier by the Consumer,
2) acceptance of the parcel with the Goods by the Customer without reservations results in the expiration of the claims from

CHAPTER 6. LIABILITY

Liability under the warranty is excluded in legal relations with customers.
The Seller is liable to the Consumer if the Goods have a physical or legal defect (warranty) on the terms set out in the provisions of the Civil Code (Journal of Laws 2017.459 i.e. as amended) and in the Act of 30 May 2014 on consumer rights (Journal of Laws . 2017.1768, as amended), including on the following terms:
1) a physical defect consists in the non-compliance of the Goods with the contract. In particular, the Goods do not comply with the contract if:
a) The goods do not have properties that this kind of thing should have due to the purpose indicated in the contract or resulting from circumstances or destination;
b) The Goods do not have properties that the Seller has provided to the Consumer;
c) The Goods are not suitable for the purpose of which the Consumer informed the Seller at the conclusion of the contract, and the Seller did not raise any objections to its intended use;
d) The product was delivered to the Consumer in an incomplete state.
2) The Good has a legal defect if the Good is the property of a third party or if it is encumbered with the right of a third party, as well as if the restriction in the use or disposal of the Good results from a decision or ruling of a competent authority; in the event of the sale of a right, the Seller is also responsible for the existence of the right;
3) The Seller is responsible under the warranty for physical defects that existed at the time the danger passed to the Consumer or resulted from a reason inherent in the Goods at the same time.
4) The Seller is released from liability under the warranty if the Consumer was aware of the defect at the time the contract was concluded;
5) if a physical defect was found within one year from the date of delivery of the Good, it is presumed that the defect or its cause existed at the time the danger passed on to the Consumer;
6) The Seller is liable under the warranty if a physical defect is found within two years from the date of delivery of the Good to the consumer, and if a movable item is used by the Consumer, the Seller is liable under the warranty if a physical defect is found within one year of day of delivery of the Good;
7) the consumer's rights under the warranty are:
a) a request to reduce the price of the Good or to withdraw from the contract, unless the Seller immediately and without undue inconvenience to the Consumer replaces the defective item with a non-defective one or removes the defect;
b) The consumer may, instead of the removal of the defect proposed by the Seller, request the replacement of the Product for a defect-free one or instead of the replacement of the item, demand that the defect be removed, unless bringing the item into conformity with the contract in the manner chosen by the Consumer is impossible or would require excessive costs as compared to the proposed method by the Seller. When assessing the excess of costs, the value of the item free from defects, the type and significance of the defect found are taken into account, as well as the inconvenience to which the Consumer would be exposed in a different way;
8) The consumer who exercises the rights under the warranty is obliged at the expense of the Seller to deliver the defective item to the place indicated in the contract, and if such place is not specified in the contract - to the place where the item was delivered to him.

CHAPTER 7. COMPLAINTS PROCEDURE

Complaints should be sent by the Customer to the Seller in writing to the following address: Maciej Twardziński, ul. Kaczmarskiego 23/330, 02-679 Warsaw. The Customer may use the complaint template available in the Store, but this is not a condition for considering the complaint.
If it is determined that a shipment with the Good is violated, has suffered a loss or damage, the Customer should immediately (no later than within 7 days from the date of receipt of the parcel) file a complaint with the Seller. This will allow you to pursue claims from the carrier. This is not a condition for considering the complaint.
The complaint should include a detailed description of the problem and the client's request, possibly also photographic documentation.
The seller undertakes to consider the complaint within 30 days. If the Seller does not respond to the consumer's complaint within 14 days, it is considered that he considered it justified.
If the complaint is accepted, the Seller will take appropriate action.
There is a possibility to use out-of-court complaint consideration methods and redress in legal relations with Consumers, including:
1) the ability to resolve disputes electronically using the ODR platform (online dispute resolution), available at http://ec.europa.eu/consumers/odr/;
2) possibility of conducting arbitration proceedings before a common court or arbitration court or other organs;
3) the possibility of conducting mediation proceedings with the participation of an independent mediator.

CHAPTER 8. WITHDRAWAL FROM THE CONTRACT

1. Withdrawal from the Agreement by the Seller or the Customer may take place on the terms set out in the provisions of the Civil Code (Journal of Laws 2017.459 i.e. as amended).
2. The consumer has the right to withdraw from the Contract within 14 days of receipt of the Good.
3. Information about the withdrawal from the Agreement by the Consumer is contained in the notice of the right of withdrawal, available on the Store's website.
4. The right of withdrawal from the Agreement is not entitled to the Consumer in relation to some contracts, i.e.
1) for the provision of services, if the Seller has fully performed the service with the express consent of the Consumer, who was informed before the start of the service that after the performance of the service by the Seller he will lose the right to withdraw from the Agreement;
2) in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control, and which may occur before the deadline to withdraw from the Agreement;
3) in which the Good is a non-prefabricated item, manufactured according to the Consumer's specification or serving to satisfy his individual needs;
4) in which the Good is a perishable item or has a short shelf life;
5) in which the Good is an item delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygiene reasons, if the package was opened after delivery;
6) in which the Goods are things that after delivery, due to their nature, are inseparably connected with other things;
7) in which the Goods are alcoholic beverages, the price of which was agreed at the conclusion of the Agreement, and whose delivery may take place only after 30 days and whose value depends on fluctuations in the market over which the Seller has no control;
8) in which the Consumer expressly demanded that the Seller come to him for urgent repair or maintenance; if the Seller provides additional services other than those requested by the Consumer, or provides items other than spare parts necessary to perform the repair or maintenance, the Consumer has the right to withdraw from the Agreement in respect of additional services or items;
9) in which the Goods are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;
10) for delivering newspapers, periodicals or magazines, with the exception of subscription contracts;
11) concluded through a public auction;
12) for the provision of accommodation services other than for residential purposes, the carriage of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the contract indicates the day or period of service provision;
13) for the supply of digital content that is not saved on a tangible medium, if the performance of the service began with the express consent of the Consumer before the deadline to withdraw from the contract and after informing him by the Seller about the loss of the right to withdraw from the contract.
5. The Seller shall promptly, not later than within 14 days from the date of receipt of the Consumer's statement on withdrawal from the contract, return to the Consumer all payments made by him, including the costs of delivery of the Goods. The Seller shall refund the payment using the same method of payment that was used by the Consumer, unless the Consumer has expressly agreed to a different method of return that does not involve any costs for him.
6. If the Consumer has chosen a delivery method other than the cheapest usual delivery method offered by the Seller, the Seller is not obliged to refund the additional costs incurred by the Consumer.
7. The consumer is obliged to return the Good with all equipment, including packaging, provided that it constitutes an important element of the Good. The Seller may refrain from returning the payment until receipt of the Good or until the Seller provides proof of its return, depending on which event occurs first.
8. The consumer bears the direct cost of returning the good.
9. The consumer is responsible for reducing the value of the Good as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Good.
10. In the event of successful withdrawal from the Agreement, the Agreement is considered void.